As we clean up from hurricane Irma, I am again reminded how grateful I am to have mother safe in your care there at Brookhouse. Being more than a thousand miles away, it gives me the greatest sense of comfort knowing all her needs are met in such a nurturing environment.
It is hard to find the words to express the gratitude I feel for the personalized care and concern that you and your wonderful staff give to Mom, and all of the ladies, on a daily basis. This summer was another example of “the above and beyond” that we as a family so often witness. Your staff rearranged their schedules to provide the hairdo, shower and dressing for mother to attend our neice’s wedding in July. You made the day special for her.
Every visit is like walking into one big family reunion. Getting to know the residents has been a joy. I know that I can speak for my brothers when I tell you that you have the magic formula for assisted living. Having to place a loved one in the care of others is one of the hardest things we have had to encounter as a family. You and your staff relieved us of that anxiety. Mother calls it home now. We feel blessed.